Floral Delivery Time
 
Terranova's offers same-day delivery on most floral orders going in the continental US and Canada if we receive your order by 1:00 PM in the recipient's time zone. We do not offer same-day delivery on some arrangements that use unique flowers or plants, such as exotics, due to the limited availability of these flowers and plants. 
 
Scheduling Deliveries
 
Terranova's can guarantee delivery on a specific day, but cannot guarantee a specific delivery time during the day. On some occasions, the recipient may be called to ensure proper delivery on the date requested. Sunday delivery and delivery on certain holidays is not guaranteed in all areas.
 
What If The Recipient Is Not There?
 
Terranova and it's affiliates take great pride in our delivery service. If the recipient is not at the address you requested when we deliver, we will generally try to leave the delivery using standard delivery guidelines to insure safety. If the delivery can not be left, we will tag the door noting that a delivery has been attempted and also attempt to leave a phone message. Your gift will be re-delivered upon instruction from the recipient. 
 
Commercial Buildings, Hospitals and Funeral Homes
 
In many cases, our staff is not permitted to directly deliver to the recipient. In these cases, our staff will follow the traditional guidelines established for the building or facility we are delivering to. Package areas, flower rooms and mailrooms are all considered acceptable areas for delivery. Signatures will be obtained when possible.